HSBC Building

Our management staff is a team of professionals who strive to exceed your service expectations and meet the needs of all our business partners and tenants. To continually provide exceptional service to you, our tenants, each member of the team has been carefully selected for his or her experience and expertise in customer service, tenant relations, marketing, property operations, etc.

Feel free to call anytime with any questions, routine service request or special project. We look forward to working with you to accommodate any needs you may have.

The Cadillac Fairview Administration Office
P.O. Box 10346
Suite 910, 609 Granville Street
Vancouver, BC, V7Y 1G5
Tel: 604.688.7236
Fax: 604.688.0394

Leasing Contacts

Name Lou Ficocelli

Title Director of Leasing

Phone 604.630.5307

Fax 604.530.5323

Responsibilities Leases office space

Name Carmen Zimmer

Title Office Leasing Coordinator

Phone 604.630.5314

Fax 604.630.5323

Responsibilities Assists Office Leasing department

Name Marcia Grant

Title Retail Leasing Executive

Phone 403.247.5931

Responsibilities Responsible for Retail leasing

Name David Fenrich

Title Legal Counsel

Phone 604.638.3366

Name Louisa Tang

Title Senior Leasing Paralegal

Phone 604.638.6033

Name Louise Quiding

Title Legal Administrative Assistant

Phone 604.638.6032

Accounting Contacts

Name Mandi Gharlay

Title Portfolio Coordinator, Western Portfolio, Pacific Region

Phone 604.630.5325

Fax 604.688.0394

Name Miriam Sandrejova

Title Accounting Manager, Western Portfolio, Pacific Region

Phone 604.630.5379

Fax 604.688.0394

Responsibilities Manages Accounting department and staff

Name Melissa Fox

Title Property Accountant

Phone 604.630.5347

Fax 604.688.0394

Responsibilities Responsible for financial reporting and analysis.

Name Emmy Mikurube

Title Accounts Payable Administrator

Phone 604.630.5326

Fax 604.688.0394

Responsibilities Processes accounts payable.

Name TBA TBA

Title Controller, Western Portfolio

Phone 604.630.5310

Fax 604.688.0394

Responsibilities Responsible for property's overall accounting function.

Name Melanie Ryder

Title Revenue Coordinator

Phone 604.638.3364

Fax 604.688.0394

Responsibilities Processes and coordinates tenant rent.

Name Jackie Hamm

Title Revenue Coordinator

Phone 604.630.5327

Fax 604.688.0394

Responsibilities Processes and coordinates tenant rent.

Name Olga Clark

Title Property Accountant

Phone 604.630.5328

Fax 604.688.0394

Responsibilities Reponsible for office financial reporting and analysis.

Name Jeff Bunker

Title Property Accountant

Phone 604.630.5334

Fax 604.688.0394

Responsibilities Reponsible for financial reporting and analysis.

Name Amanda Labistour

Title Accounts Administrator, Western Portfolio/Pacific Region

Phone 604.638.3370

Name Shirley Hu

Title Senior Property Accountant, Office

Phone 604.630.5333

Name Priscilla Ng

Title Accounting Manager, Western Portfolio, Pacific Region

Phone 604.638.3361

Administration Contacts

Name Mary-Ann Dyck

Title Receptionist

Phone 604.688.7236

Fax 604.688.0394

Responsibilities Reception, coordinates fitness memberships, meeting room bookings, bike locker rentals, and post office box allocations

Name Nila Allat

Title Retail Administrator

Phone 604.630.5322

Fax 604.688.0394

Responsibilities Assists Specialty Leasing Representative.

Name Kim Ficocelli

Title Retail Manager

Phone 604.630.5341

Guest Services Contacts

Name Nelo Mohammad

Title Guest Services Supervisor

Phone 604.638.3363

Responsibilities Manages Guest Services department.

Management Contacts

Name Ultan Kampff

Title General Manager

Phone 604.630.5303

Fax 604.688.0394

Responsibilities Oversees the complex.

Name Lillian Cheu

Title Property Manager, Office

Phone 604.630.5308

Fax 604.688.0394

Responsibilities Manages office property complex

Marketing Contacts

Name Sandi Green

Title Senior Marketing Director, Western Portfolio, Pacific Region

Phone 604.630.5311

Fax 604.688.0394

Name Alison Branco

Title Marketing Manager, Retail

Phone 604.630.5356

Fax 604.688.0394

Name Sheree Gable

Title Marketing Assistant

Phone 604.630.5329

Fax 604.688.0394

Responsibilities Processes corporate gift card orders and assists Senior Markeitng Director, Vancouver Properties

Name Michael Chan

Title Marketing Coordinator

Phone 604.630.5309

Fax 604.688.0394

Responsibilities Responsible for Office marketing and Waterfront Centre Retail.

Operations Contacts

Name Chuck Vaugeois

Title Operations Manager, Maintenance

Phone 604.688.5239

Fax 604.688.7287

Responsibilities Manages facility operations, janitorial, and pest control.

Name Jesse Thibault

Title Administrative Assistant, Operations

Phone 604.630.5318

Fax 604.688.0394

Responsibilities Assists Operations Department.

Name Don Mortimer

Title Projects & Facilities Manager

Phone 604.630.5319

Fax 604.688.0394

Responsibilities Manages elevators, escalators, roofing, building envelope, and telecom.

Name Terry Connors

Title Operations Director

Phone 604.630.5317

Fax 604.688.0394

Responsibilities Manages Operations

Name Shawn Williams

Title Administrative Coordinator, Operations

Phone 604.630.5324

Responsibilities Assists Operations department.

Name Tom Paulich

Title Chief Engineer

Phone 604.630.5313

Name Alison Kirk-Owen

Title Eneergy Management Specialist

Phone 604.630.5320

Responsibilities Provide assistance to Cadillac Fairview's on-going energy management and sustainability programs

Pendulum Gallery Contacts

Name Chris Keatley

Title Pendulum Gallery Coordinator

Phone 604.250.9682

Responsibilities Coordinates Atrium Pendulum Gallery booking requests for Atrium Committee.

Project Management Contacts

Name David Burrows

Title Senior Manager, Tenant Projects

Phone 604.630.5332

Fax 604.688.0394

Responsibilities Manages tenant coordination and project management

Name John Horne

Title Manager, Tenant Projects

Phone 604.630.5315

Fax 604.688.0394

Responsibilities Manages tenant renovations, building permits, drawings, plans, and construction.

Security & Life Safety Contacts

Name Max Chalmers

Title Senior Manager, Security & Life Safety, Vancouver Properties

Phone 604.630.5318

Fax 604.688.0394

Responsibilities Oversees Security departement, manages fire drills, bomb threats, vandalism and theft, accidents, loss prevention, and emergency procedures

Name Lincoln Merraro

Title Security Manager, Pacific Centre and HSBC Building

Phone 604.630.5330

Fax 604.688.0394

Responsibilities Oversees and coordinates security systems requests and tenant security issues.

Name Victor Smart

Title Manager of Fire and Life Safety, Vancouver Properties

Phone 604.638.3362

Fax 604.688.0394

Responsibilities Oversees fire and life safety programs for the Vancouver Properties.

Name Tristan Scally

Title Access Control Officer

Phone 604.630.5321

Fax 604.688.0394

Responsibilities Coordinates access card requests, cancellations and audits, changes in access times for elevators, lock changes and additional key requests, provides access for bike room and tennis courts.

Service Centre Contacts

Name Julie Lauzon

Title Service Centre Manager

Phone 604.646.8039

Fax 604.646.8025

Responsibilities Oversees Service Centre.

Name Karyn Dirks

Title Service Centre Supervisor

Phone 604.646.8043

Fax 604.646.8025

Responsibilities Supervises the Service Centre.

Name Robin Labistour

Title Service Centre Representative

Phone 604.688.7282

Fax 604.646.8025

Responsibilities Coordinates tenant service requests

Name Kevin Chan

Title Service Centre Representative

Phone 604.688.7282

Fax 604.646.8025

Responsibilities Coordinates tenant service requests

Name Erin Marie Hutchinson

Title Service Centre Representative

Phone 604.688.7282

Fax 604.646.8025

Responsibilities Coordinates tenant service requests

Tenant Relations Contacts

Name Ana Vidovic

Title Tenant Relations Coordinator

Phone 604.630.5321

Fax 604.688.0394

Responsibilities Assists the Office Property Manager and the Security and Life Safety department.